Crestelle Living provides an in-app account-deletion option and an external way to request deletion assistance.
Delete your account in the app
- Open Crestelle Living and sign in.
- Tap More.
- Open Settings.
- Open Privacy.
- Tap Delete Account.
- Review the warning and confirm deletion.
What is deleted
- Your authentication account and resident profile.
- Your community and management memberships associated with the account.
- Your profile photo and eligible personal uploads.
- Your personal notifications and notification preferences.
- Your marketplace listings and associated marketplace photos.
- Your event RSVPs and other account-specific interaction records where applicable.
What may be retained
Some shared community records may need to remain so the community's history, operations, and records are not damaged. These records may be anonymized, disassociated from your active account, or reassigned to a system “Deleted Resident” identity. Examples can include historical group messages, community issue records, moderation/audit records, and administrator-created announcements, events, documents, or amenities.
Need deletion assistance?
If you cannot access the app or need help with a deletion request, email our support team from the email address associated with your Crestelle Living account. Include “Crestelle Living Account Deletion” in the subject line. Do not send your password.
Email Account Deletion Request
Privacy Policy
For more information about how Crestelle Living handles data, read the Crestelle Living Privacy Policy.
Contact
KING TRANSITION SERVICE LLC
Email: support@kingtransitionservice.com
Website: kingtransitionservice.com